
Cancellation and Refund Policy
How to stop paying us, and when you get money back. Last updated 24 September 2026.
The short version
- Cancel any time from Settings. It takes one click and no explanation.
- Cancel during the free trial and you are never charged.
- After that you keep access until the period you paid for runs out.
- Charged twice, or charged after cancelling? Write to us and we refund it — that is a mistake, not a refund request.
How to cancel
Open Settings in algrohack and cancel your plan there. There is no retention call, no form and no notice period. If you cannot reach Settings for any reason, email info@algrohack.com from the address on the account and we will do it for you.
Cancelling stops the next renewal. It does not delete your account — your scripts and Content Brain stay where they are, and you can restart later. To have the account and its contents removed entirely, say so in the same email.
During the free trial
A trial is free. Your card is authorised when the trial starts so that access continues without interruption if you keep the plan, but nothing is charged until the trial ends. Cancel before it does and you are not charged at all.
After the trial
Monthly plans. Cancel whenever you like. You keep full access until the end of the month you have already paid for, and are not billed again. We do not refund part of a month that has already started — the plan is priced as a month, and the usage limits reset as one.
Annual plans. If you cancel within seven days of the first annual charge, we refund it in full. After that, cancelling stops the next renewal and access continues to the end of the year you paid for.
When we refund regardless
Some things are our mistake, and those we simply put right:
- you were charged twice for the same period;
- you were charged after cancelling;
- you were charged for a plan you never had, or a renewal you had already been told would not happen;
- the service was unavailable for a sustained stretch of a period you had paid for, and you tell us within 30 days.
None of these needs a justification from you. Write to us with the payment reference and we deal with it.
What we do not refund
We do not refund a period you used and then changed your mind about, and we do not refund on the basis of results — algrohack helps you write, and we have never promised views, followers or reach. We also do not refund an account closed for breaking our Terms and Conditions.
How long a refund takes
Approved refunds are issued through Razorpay, back to the original payment method — we cannot send it anywhere else. We start it within two working days of agreeing it. After that the time is your bank's: usually 5 to 7 working days for a card, sometimes longer, and we have no way to speed that part up.
If something has gone wrong
Email info@algrohack.com from the address on the account, with the payment reference if you have it. A person reads it and we aim to reply within two working days.
Please write to us before raising a chargeback with your bank. A chargeback freezes the payment while it is investigated, which usually takes far longer than simply refunding you.