Contact Us

One address, read by a person. Last updated 24 September 2026.

The short version

Everything goes to info@algrohack.com.
We aim to reply within two working days.
Billing problems are answered first. Nobody should have to chase a refund.

Email

One address covers support, billing, privacy requests and press — there is no ticket system to navigate and no separate queue to pick. Writing from the address on your account helps us answer faster, because we can look it up without asking you to prove anything.

For a billing question, include the payment reference if you have it. For a privacy request, say what you want done and we will confirm when it is done.

Elsewhere

We post about what we are building, and you can reach us on any of these — though email is the one we watch.

What to expect

algrohack is a small operation, not a call centre. Replies come from a person who can actually change something, and we aim for two working days. Anything about money — a charge you did not expect, a refund, a subscription that will not cancel — jumps the queue.

If you have written and not heard back, write again rather than assuming you were ignored. Mail does go missing, and we would rather answer twice than not at all.